Privacy Policy

DATA PRIVACY AND COOKIE POLICY

INTRODUCTION

We respect your privacy and your personal sphere. Data protection is a matter of trust and your trust is important to us. The protection and lawful collection, processing and use of your personal data is therefore an important concern to us.
To ensure that you feel safe when visiting our websites, we strictly adhere to the legal provisions when processing your personal data, including the requirements of the EU General Data Protection Regulation (GDPR), which has been in force throughout Europe since May 25, 2018, and we would like to inform you here about the data we collect and how we use it.
We will only process your data if you have given us your express consent to do so, if it relates to the performance of a contract or pre-contractual measures on the basis of a service, or if the relevant laws allow or require us to process the data. Under no circumstances will we sell your data or pass it on to unauthorised third parties.
We are pleased to inform you in detail below about how we process your data when you visit our website. In particular, you will receive information regarding:

• The type of personal information we collect about you;
• The reasons for processing your personal data;
• People who may share your personal information;
• Retention periods for your personal data;
• The security measures used by ProDG to protect your personal data;
• Your rights with respect to your personal data and the steps you can take to exercise those rights.

This privacy policy ("Policy") may be modified at any time by MSM SA, in particular in order to comply with any regulatory, jurisprudential, editorial or technical developments. The user must refer to the latest version of the Policy before browsing.

1. RESPONSIBLE DATA CONTROLLER

The data controller is :

MSM SA, a joitn stock company under Luxembourg law
Hauptstrooss 15
L-9753 HEINERSCHEID
Grand Duchy of Luxembourg
Phone: +352 621 694 246

The contact address for all questions regarding data protection: contact@myscrapmachine.com.

2. PURPOSE OF DATA PROCESSING

2.1. WEB SITE AND LOG FILE MANAGEMENT

2.1.1. What data?

When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we collect only the data about your visit to our website that your browser transmits to our server in so-called log files. Specifically, the system automatically collects data and information from the calling computer's computer system each time our website is called.
The information collected can be the following data:

• Information on the type of browser and the version used
• User's operating system
• Hashed mobile device codes
• Hashed identifiers between devices
• Geo-information
• Language settings of the browser used
• Information about the user's Internet service provider
• Shortened IP addresses
• Date, time and duration of access
• Websites from which the user's system accesses our website
• Web pages that are called by the user's system via our website.

The website uses SSL (Secure Socket Layer) or TLS (Transport Layer Security) encryption for security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries). You can recognize an encrypted connection by the string "https://" and/or the padlock symbol in the navigation bar.

2.1.2. Why ?

The data collected is necessary for the provision of the website. For this purpose, among other things, the user's IP address must be stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. This data is used by us exclusively for statistical purposes in order to make our offer more user-friendly and to ensure system security. This data is not stored with other personal data of the user. We reserve the right to check the server log files at any time if there are concrete indications of illegal use of our website.

2.1.3. Retention period?

The data collected to provide the website is stored for the duration of the respective session and then deleted. If data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment is no longer possible.

2.1.4. Legal basis for processing and rights of data subjects?

The collection of data for the provision of the website and the storage of log files are absolutely necessary for the proper provision of our website. Therefore, there is no possibility for the user to object.
The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR and our legitimate interest.

2.2. OPENING A CUSTOMER ACCOUNT AND REGISTERING TO THE WEBSITE

2.2.1. What data?

When you contact us or open a customer account via our website, the following categories of data are collected:
Personal information: first name and surname, date of birth, address, ...;
Contact information: e-mail address, telephone number, operating address of the commercial activity, ...;
Financial information: VAT number, Trade and Companies Register number, ...;

2.2.2. Why?

The data referred to under the point 2.2.1 are collected with the sole purpose of making it possible to process your request and, if applicable, allowing you to post an advertisement or to get back in touch with you.

2.2.3. Retention period?

We store and use the data you have provided to us for the execution of pre-contractual measures or contracts. After the contract has been fully executed or after your customer account has been deleted, your data will be blocked for tax and business retention periods and then deleted after these periods have expired, unless you have expressly consented to further use of your data or further use is permitted by law.
You can delete your customer account at any time by contacting the controller at contact@myscrapmachine.com.

2.2.4. Legal basis of the processing and rights of the data subjects

The legal basis for the data processing is Article 6(1)(b) of the GDPR and the performance of a contract or pre-contractual measures.

2.3. ORDER PROCESSING AND PUBLICATION OF ADVERTISEMENTS

2.3.1. What data?

In case of publication of an ad via our website, the following categories of data are collected:

Personal information: first name and surname, date of birth, address, ... ;
Contact information: e-mail address, telephone number, operating address of the commercial activity, ...;
Financial information: VAT number, Trade and Companies Register number, ...;
Use based information: your user preferences (language, search criteria, saved ads, ...), data related to the billing and publication of your ads.

2.3.2. Why?

The data referred to under the point 2.2.1 are collected with the sole purpose of making it possible to process your request and, if applicable, allowing you to post an advertisement or to get back in touch with you.

2.3.3. Retention period?

We retain and use the data you have provided to us for the performance of contracts. After the contract has been fully executed or after your customer account has been deleted, your data will be blocked for tax and business retention periods and then deleted after these periods have expired, unless you have expressly consented to further use of your data or further use is permitted by law.
You can delete your customer account at any time by contacting the controller at contact@myscrapmachine.com.

2.3.4. Use of the payment service provider Stripe

Payments on our website by credit card (Bancontact, Visa, Mastercard) are made in full at the end of the order. All credit card payments are 100% secured by the Stripe platform, in accordance with French and international interbank security measures. Your banking data are encrypted by SSL technology.
Payment is processed by the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we transmit your order information (name, address, account number, bank code, possibly credit/debit card number, invoice amount, currency and transaction number) in accordance with Article 6, (1), (b), GDPR. Your data will only be passed on for the purpose of processing payments with the payment service provider Stripe Payments Europe Ltd. and only to the extent necessary. For more information on Stripe's privacy policy, please visit https://stripe.com/fr/privacy. Your credit card details (card number, expiry date, etc.) are never passed on to us.

2.3.5. Legal basis of the processing and rights of the data subjects

The legal basis for the data processing is Article 6(1)(b) of the GDPR and the performance of a contract or pre-contractual measures.

2.4. DATA PROCESSING IN THE CONTEXT OF THE CONTACT FORM AND THE NEWSLETTER

2.4.1. What data?

We process some of your personal data in order to send you our newsletter by e-mail, in particular on topics related to our services. The data processed for the sending of our newsletter are the following:
Personal information: first name and surname
Contact information: e-mail address

2.4.2. Why?

The data referred to under the point 2.2.1 are collected with the sole purpose of making it possible to process your request, to send you the newsletter and to get back in touch with you.

2.4.3. Retention period

We store and use the data you have provided to us on the basis of your consent for a period of two years, as long as your customer account is active or until you withdraw your consent, which can be done at any time for future processing operations by sending an e-mail to contact@myscrapmachine.com.
After deletion of your customer account or withdrawal of your consent, your data will be blocked for tax and business retention periods and then deleted at the end of these periods, unless you have expressly consented to further use of your data or further use is permitted by law.

2.4.4. Legal basis of the processing and rights of the data subjects
The legal basis for the above processing is Article 6(1)(a) of the GDPR and your consent.

2.5. COOKIE MANAGEMENT AND GOOGLE ANALYTICS INTEGRATION

2.5.1. What data?

A cookie is a small file that is downloaded to your browser when you access certain websites. Cookies allow the website owner to recognise your preferences. This can help us provide you with a more user-friendly browsing experience. For example, cookies allow us to remember your language preferences so that you do not have to set them each time you visit our website. Cookies typically contain the following information:

• The name of the server from which they were sent;
• Cookie lifetime;
• A value - usually a randomly generated unique number (the website server that sends the cookie uses this number to recognise you when you return to our website or navigate from page to page).

2.5.2. The different types of cookies used :

• Preferences :

Preference cookies allow a website to remember information that changes the way the site behaves or looks, such as your preferred language or region. You can set your browser to block or alert you to these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

• Performance/statistical cookies:

These cookies allow us to count visits and traffic sources in order to measure and improve the performance of our site. They help us to know which pages are most and least popular and to see how visitors move through the site. All information that these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and we will not be able to monitor its performance.

• Marketing:

Marketing cookies are used to track visitors to websites. The intent is to display ads that are relevant and appealing to the individual user and therefore more useful to publishers and third-party advertisers.

2.5.3. Why?

Technically necessary cookies serve to simplify the use of the website for users. Some functions of our website cannot be offered without the use of technically necessary cookies.
Analysis cookies are used to improve the quality of our website and its content. With the help of analysis cookies, we learn how the website is used and can thus constantly improve our offer.

2.5.4. Google Analytics Service

Our website uses the Google Analytics service. Google Analytics is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). The information collected by the cookie about your use of our website (including your IP address) is generally transmitted to a Google server in the USA and stored there (for more information, see https://support.google.com/analytics/answer/9019185?hl=de).
On our websites, Google Analytics is supplemented with the code "_anonymizeIp()" in order to ensure the anonymous collection of IP addresses. This means that your IP address is only stored by Google in an abbreviated form, which guarantees anonymity and does not allow any conclusions to be drawn about your identity.
Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. The data transmitted by your browser within the framework of Google Analytics will not be merged with other data collected by Google, among others. Google will only pass on this data to third parties if this is required by law or in the context of processing order data.
By using our website, the user consents to the processing of this data by Google in the manner and for the purposes set out above. This consent can be withdrawn at any time for the future via the settings centre https://www.myscrapmachine.com/en/cookies...
The user has the possibility to completely deactivate the measurement by Google Analytics on our website by clicking on the link http://tools.google.com/dlpage/gaoptout?hl=de
This places an opt-out cookie on the user's device, which ensures that the user's sessions are not recorded as long as this cookie remains installed in the user's browser.
It is also possible to configure the specific browser. These settings are described in the help menu of your browser as explained below.

2.5.5. Retention period?

The storage time of the cookies used is indicated in the respective cookie description in the settings centre and the cookie banner at https://www.myscrapmachine.com/en/cookies .
You can accept or delete cookies of your choice, with the exception of absolutely necessary cookies via the settings center https://www.myscrapmachine.com/en/cookies... .
You can also accept or delete cookies of your choice, except for those that are absolutely necessary. You can delete any cookies already stored on your computer and set most browsers to block cookies. In this case, however, you may need to specify certain preferences each time you visit a web page, and some services and features may not be available.
These settings are described in the help menu of your browser. This help menu informs you on how to change your cookie settings.
For Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies For the safari : http://help.apple.com/safari/mac/9.0/#/sfri11471 For chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=de&answer=95647 For Firefox: http://support.mozilla.org/fr/kb/Activer%20und%20d%C3%A9sactiver%20les%20cookies For Opera: http://help.opera.com/Windows/10.20/fr/cookies.html For other browsers: please read the corresponding section in your browser's help menu or visit the developer's page.
Please note that any settings you may make in your browser software concerning the acceptance or refusal of cookies may modify your Internet browsing and your conditions of access to certain services requiring the use of cookies.
If you choose to refuse the recording of cookies in your computer or if you delete those which are recorded there, we decline any responsibility for the consequences related to the degraded operation of our services resulting from the impossibility for us to record or consult the cookies necessary to their operation and which you would have refused or deleted.

2.5.6. Legal basis for processing and rights of data subjects?

The legal basis for the aforementioned processing of technically necessary cookies is Article 6, paragraph 1, f) of the GDPR and our legitimate interest.
The legal basis for the above processing of analytics cookies is Article 6(1)(a) of the GDPR and your consent.

2.6. USE OF THE TAWK.TO LIVE CHAT SYSTEM
2.6.1. What data?

For processing user requests through our live chat system, we use tawk.to, inc, 187 E Warm Springs Rd, SB298, Las Vegas, Nevada 89119, USA (hereinafter: "tawk.to"). You can find more details about tawk.to's privacy policy at www.tawk.to/privacy-policy/ and www.tawk.to/data-protection/gdpr/.
The data processed are the following:
Personal information: first name and surname
Contact information : e-mail address
Use based data: all data entered by the user in the chat*.
*As a user of the live chat function, you are not allowed to enter and thus process personal data that fall under "special categories of data" within the meaning of Article 9 of the GDPR. This data includes information on race, religion and health data. In addition, we prohibit you from entering payment information, account numbers or credit/debit card numbers.

2.6.2. Why?

The data referred to under the point 2.6.1. are collected with the sole purpose of making it possible to process your request, to communicate with you and to get back in touch with you upon your request.

2.6.3. How long

We store and use the data you have provided to us on the basis of your consent for a period of XXX , as long as your customer account is active or until you withdraw your consent, which can be done at any time for future processing operations, by sending an e-mail to contact@myscrapmachine.com.

After deletion of your customer account or withdrawal of your consent, your data will be blocked for tax and business retention periods and then deleted at the end of these periods, unless you have expressly consented to further use of your data or further use is permitted by law.

2.6.4. Legal basis of the processing and rights of the data subjects

The legal basis for the above processing is Article 6(1)(a) of the GDPR and your consent.

2.7. SOCIAL NETWORKS

Our website includes links to social networks. In order to protect your personal data when you visit our website, we do not use social media plug-ins. However, our website does include HTML links that allow you to easily share content or connect via social media.
For more information on the purposes/scope of the processing and use of your personal data by social media on the MYSCRAPMACHINE platform, as well as to learn about your privacy rights and the settings to protect your data, please click on the following links:
Facebook: http://www.facebook.com/policy.php
Twitter: https://twitter.com/privacy
Instagram: https://help.instagram.com/155833707900388
You Tube: https://www.youtube.com/intl/fr/about/policies/#community-guidelines
LinkedIn: https://www.linkedin.com/legal/impressum

3. COMMUNICATION TO THIRD PARTIES

We will only pass on your personal data to third parties if you have given your prior written consent, if the law requires it or if you request it.
Who will receive your personal data?

- Our employees, interns or students who need access to your personal data in order to carry out the processing/consultation ;
- Our service providers and subcontractors who work on our behalf and under our control;
- Governmental authorities competent in fiscal and/or administrative matters;
- Courts and tribunals ;
- Where applicable, persons to whom you expressly request us to provide your personal data.
When this is the case, rest assured that the processing by a third party is governed by a personal data protection contract in accordance with Article 28 of the RGPD. This contract guarantees a level of protection in accordance with the requirements of the RGPD.

4. STORAGE OF YOUR DATA

Your personal data are hosted on XXX servers in Europe.
We will only store your personal data for as long as is necessary for the fulfilment of the respective purpose. The corresponding storage periods have already been mentioned in the description of the individual processing activities.

5. TRANSFER OF YOUR DATA TO THIRD COUNTRIES

In principle, none of your personal data will be transferred to a third country (outside the EEA).
Exceptionally, certain technologies, such as cookies or live chat tools, may lead to your data being processed outside the EU or the EEA. In some countries, there is also a risk that authorities may access data for security and surveillance purposes without your knowledge or ability to take legal action. If we use service providers in insecure third countries, the data processing is based on a data transfer mechanism within the meaning of Article 46 of the GDPR, such as the European Commission's standard contractual clauses or, if you give your consent, in accordance with Art. 49(1)(a) GDPR.

6. PROTECTION OF YOUR PERSONAL DATA / TECHNICAL AND ORGANISATIONAL MEASURES (TOM)

We take a number of technical and organisational measures to protect your personal data and to limit the risks of destruction, loss, alteration, unauthorised access or processing. These measures include physical, electronic and organizational measures to ensure the security, confidentiality, integrity and availability of your personal data.
Our website uses an encryption method. Your data is transmitted from your computer to our server and back via the Internet using a TLS encryption method. This is indicated by the padlock symbol in the status bar of your browser and the letters https:// at the beginning of the address bar.


7. YOUR RIGHTS

You have a number of rights with regard to the protection of your personal data. Indeed, you have, subject to the scope of the relevant legal provisions, the right:
To obtain a list of the personal data we hold about you (right of access).
To request that we update the personal data we hold about you or correct personal data that you believe is incorrect or incomplete (right of rectification).
Subject to the conditions contained in Article 17 of the GDPR, to request the deletion, as soon as possible, of personal data concerning you (right to be forgotten).
To request, subject to compliance with the legal provisions to which we are subject, that we delete the personal data we hold about you, or limit the way in which we use such personal data (right of restriction).
To withdraw your consent to the processing of your personal data, insofar as such processing is based on consent (right to withdraw consent).
To receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit it to a third party, insofar as the processing is based on your consent or on a contractual basis (right to portability).
To object to the processing of your personal data (right of objection).
Except in certain specific cases, the right not to be subject to a decision based exclusively on automated processing, including profiling, which produces legal effects concerning you or significantly affects you in a similar way (automated individual decision, including profiling).
If you are not satisfied with the way we process your personal data, you have the right to lodge a complaint with the supervisory authority in your jurisdiction. If you wish to be directed to the appropriate supervisory authority, please contact us as indicated below (right to lodge a complaint with the competent supervisory authority):
In the Grand Duchy of Luxembourg, the competent supervisory authority is :

National Commission for Data Protection (CNPD)
15, Boulevard du Jazz
L-4370 Belvaux
Grand Duchy of Luxembourg
Tel: (+352) 26 10 60 – 1
Fax.: (+352) 26 10 60 - 6099

If you wish to exercise your rights or make a complaint, please send a written request, dated, signed, and accompanied by a means of verifying your identity, to the following address: contact@myscrapmachine.com.
Generally, you will receive a response within 30 days.


LAST MODIFICATIONS: MAY 2021.